Your service is exceptional, your company is reliable, and we have never had a bad experience.
I have worked with Gate Access Services for several years. What I find that is most exceptional is that I never have to follow up with them on any work I have asked them to do. Their technicians always call when they are done with a job, and if you do not answer, they follow up with an email. As a Community Manager, my day is always busy, and when you can find a vendor you can trust and know the work is getting done right, it makes your job so much easier.
I found Gate Access Services to be reliable, trustworthy, and always price competitive. I may not always want to hear what they will tell me when evaluating an issue, I have sent them on. However, I always know that their recommendations will be what should be done, not what will make the most profit or the easiest fix.
I am the Vendor Manager for Olympia Management Services. OMS manages several communities that use Gate Access Services for their preventative maintenance and gate repairs. Working with Gena and the rest of the team at Gate Access Services is a pleasure. They are extremely responsive, professional, and honest.
Gate problems are quite often an emergency issue, and I have been able to count on Gate Access Services to respond and repair the issue in an extremely timely fashion that satisfies both myself and the various boards.
Gate Access Services has been one of the very few constants in my career as a community manager. Their knowledge of the field and their expertise in what they do has made them a true asset in making my communities happy and making my job easier. Whether it is 10:00 am on a Monday or 10:00 pm on a Saturday, they are always responsive and work with me to get whatever the issue is handled quickly and efficiently.
Their entire team has exceptional communication skills in following up on items and service calls, as well as taking the time to really explain every detail so that I can, in turn, explain it to my board members. I can rely on Gina and the entire crew at Gate Access Services to help walk me through each and every issue so that we do whatever is best.
Gate Access Services has the knowledge to help troubleshoot those nearly impossible "intermittent issues" and will not stop working until they figure out the problem as well as the solution. Their communication, skillset, and customer service are exemplary, and their pricing is always fair and in line with their competitors. Gate Access Services is like getting Macy's quality for Target prices, and especially nowadays, in this economy, that is extremely difficult to come by.
I would highly recommend them to anybody who is looking for a gate maintenance company. Gate Access Services is one of those companies that should be on everybody's list of preferred vendors from pedestrian gates to vehicle entry and exit gates to repairs to full replacements.
I have worked with Gate Access Services for over 8 years now. They currently maintain the service and maintenance for over half of my portfolio with vehicle gates, which includes 17 associations. These associations are made up of newly-built single-family homes.
Gate Access Services is extremely responsive, detail-orientated, and they always provide cost-effective proposals when requested. They are timely with responses and handle on-site concerns efficiently and professionally. I enjoy working with Gate Access Services because they provide industry-standard knowledge, manufacturer requirements, and historical data pertaining to various equipment models, such as DoorKing and Lift Master. Gate Access Services is highly proactive in their approach to maintenance and consistently has solutions and innovative ideas for the many situations which may occur in day-to-day operations.
As a Developer Manager, Gate Access services is my first choice when providing quality references to Board members and other managers. Therefore, I believe Gate Access Services would be the absolute best choice when considering a gate service and maintenance company. They represent their trade with integrity, honesty, and a great sense of value. Any Association or Community would be all the better for this ideal partnership.